Katrina Thorne

Hi

I am Katrina and it all started with me. I have worked since 1998 in the care industry in hospitals, care homes and home care or care in the community as it is more commonly known now. I have seen some appalling practice and equally some really good care but the same story applies to all the care I have seen. Good quality care comes from the top down, if the top get it wrong then it is wrong at the point of delivery and for me this was so frustrating. It is the care team that upholds the company reputation and not the company itself, this leaves the team deflated, undervalued and not supported so I decided to do something about it.

I started Havant Homecare simply to be better, to do better and to treat people the way they want to be treated and not how others think they should be treated. I took the good bits and bad bits from my career and injected it into Havant Homecare, I started the business in my spare room and quickly had to move the business into more suitable premises. Our team grew, our customer base grew but what did not change is the way in which we care for customers, their families and more importantly our team, without our team we cannot exist and we tell and show them with regularity that we care about them and appreciate them.

Today we have a management team that have taken my ethos and they too continue to inject it into our team. Both long serving team members and new employees are regularly checked on to ensure that we are doing right by them and this is the most important building block upon which the entire business thrives upon. Don’t take my word for it, take a look at our reviews, watch out for our news stories and if you are considering care interview other providers as well as ourselves.