Accessibility

Accessibility Statement for Havant Homecare

Havant Homecare is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

Havant Homecare Ltd takes the following measures to ensure accessibility of havanthomecare.com:

  1. Include accessibility throughout our internal policies.
  2. Provide continual accessibility training for our staff.
  3. Assign clear accessibility targets and responsibilities.
  4. Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Havant Homecare is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

  • We are aware of several contrast errors on our website and are actively working on resolving these issues to meet WCAG 2.1 AA standards.
  • There are some accessibility issues due to the use of third-party applications.

Feedback

We welcome your feedback on the accessibility of havanthomecare.com. Please let us know if you encounter accessibility barriers on our website:

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Compatibility with browsers and assistive technology

The Havant Homecare website is designed to be compatible with the following assistive technologies:

  1. Screen readers such as JAWS, NVDA, and VoiceOver.
  2. The latest versions of Chrome, Firefox, Safari, and Edge browsers when used with assistive technologies.
  3. ARIA (Accessible Rich Internet Applications) tags and roles have been added to improve accessibility for users of assistive technologies.

Havant Homecare is not compatible with:

  • Browsers older than 3 major versions or any mobile operating systems older than 5 years.

Technical specifications

Accessibility of Havant Homecare relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  1. HTML
  2. WAI-ARIA
  3. PHP
  4. CSS
  5. JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Havant Homecare assessed the accessibility of havanthomecare.com by the following approaches:

  • Self-evaluation
  • External evaluation by EqualWeb Accessibility Checker and WAVE

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the Havant Homecare’s accessibility officer, who will work with you to provide a satisfactory response.

Formal approval of this accessibility statement

  • Date: July 31, 2024

We are continuously working to improve the accessibility of our website and services. Thank you for your patience and support.

For more information on WCAG 2.1, visit the W3C website: https://www.w3.org/TR/WCAG21/.