At the heart of everything we do is love and passion for providing quality care. It’s what drives us. Our promise to all our customers, and what sets us apart from the rest, is continuity of care.
What is it?
Continuity of care is concerned with quality of care over time. It is the process by which the customer and their care team are cooperatively involved in ongoing health care management toward the shared goal of high quality, cost-effective care.
It is our standard and primary objective at Havant Homecare and is consistent with the quality care we provide. We find that having consistency really helps us build up a great rapport with our customers and gain trust and confidence along the way.
This care consistency goes a long way in early recognition of problems or changes in behaviour. Having familiarity and experience with our customers allows us to detect any changes quickly.
Continuity of care is facilitated by a care worker, team-based approach to home care. It reduces fragmentation of care and improves customer safety and quality of care.
Our Promise
At Havant Homecare we can guarantee continuity of care for all our customers. In real terms this means that;
- You will be introduced to your care workers individually
- Unmet Care workers will never arrive to provide your care
- We promise that you’ll always have your team caring for you
That kind of guarantee means that you can feel safe and secure in your own home, knowing that your care is in our hands.
If you like the sound of good, professional and consistent home care for you or your loved ones, then contact us today for more information.